Decision Support System for Determining Kaizen Event Winners with Profile Matching Method

Abstract

This system is developed to assist in determining the winner of a Kaizen event. A Kaizen event is an activity or program designed to instill Kaizen awareness among all employees. Kaizen refers to continuous improvement and involves gradual, incremental changes. In each Kaizen event, individual participants or groups are selected as winners for that particular edition. The process of selecting winners is based on specific evaluation criteria; however, the assessments have thus far been carried out manually using paper-based score sheets. This manual process can lead to difficulties in identifying the winner, as it is time-consuming. Therefore, a system is needed to support the decision-making process in selecting the winner. In this study, the author employs the profile matching method, which involves comparing the expected profile values with actual data values to identify the degree of suitability. The smaller the value gap, the higher the score. This research produces a ranked list of participants or groups with the highest level of eligibility or competence. The system's output can assist in decision-making for selecting the winner of the Kaizen event.